Refunds and Errors and How Autoagent can help!

What You Should Know About Refunds and Errors

Using a system outside of Autoagent for payment processing can disrupt your escrow and mass payment routine. You will experience a significant increase in refunds and errors.

Autoagent Prevents Refunds

The only way to prevent refunds is to make Autoagent a mandatory system for all parties, including the big tax servicers, local mortgage lenders, property managers, and other payer groups.

In a recent analysis of a county over two 2023 installment periods, we found that Autoagent prevented an average of 0.33% of the total tax bills issued in refunds per cycle. Although a tax service company might argue that these figures represent a mere 0.33% of total bills, this percentage can equate to hundreds or thousands of refunds. The manual processing of such refunds can be a substantial burden on your staff during tax season. In addition, refunds processing and audits cost $100 per incident for the lifetime of the refund on your books.

Autoagent Simplifies Your Operations

Any payment process outside of Autoagent will require additional time and money and make you do the same work twice. 

• More work to deliver billing files.
• More management to deal with a separate portal to obtain payment files. 

It is not the streamlined single process you deserve, want, and get with Autoagent. Autoagent creates visibility between payers, is independent, works with all payers, and most importantly, it works for you. It is your system, designed for you, and your staff.

Autoagent is Free to Local Governments

Claims made by any payer about reducing industry costs typically refer to savings for the tax service industry, not your office or taxpayers. Autoagent is free to local mortgage lenders, property managers, and other payer groups when all large tax service companies use Autoagent consistently.

Autoagent provides significant cost savings to every payer group out there for paying escrow or non-escrow taxes.

Autoagent is Your Only Defense Against Refunds and Errors

Tax offices operating with Autoagent encounter fewer disruptions. With all tax payments centralized in one system, the need to switch between multiple platforms and manage various contacts for assistance is eliminated. Our commitment to service is unwavering and we remain true to that core value.

If you need assistance, please contact support@autoagent.com.