Yes, you can contact us at support@autoagent.com at any time. Extensive training is done during your transition period with Autoagent.
Additionally, Autoagent provides Tax Season Refresher trainings every year for all tax offices within in your State. They are generally held one to two months prior to your Precommitment or Payment Season whichever comes first. The main contact for your account will receive a meeting invite when your State's training is being held.
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